

Thrive With Us
At CXBERRIES, we firmly believe that our employees are our greatest asset. We take pride in fostering a dynamic and nurturing environment that attracts knowledge-hungry individuals. Our commitment to professional growth, innovation, balanced-life, and a supportive culture makes us the best place to work for those who seek to excel and thrive.
Careers
Are you a knowledge-hungry professional with a passion for unconventional thinking and a thirst for new challenges? Join our team and unlock your potential. We're searching for dynamic individuals who thrive on innovation and are ready to redefine what's possible. Embrace the extraordinary and make your mark with us!
If your skills & expertise are aligned to our service offerings, you can email us your resume at careers@cxberries.com, to help us consider your candidature for potential roles across our various departments ranging from innovative tech roles to consultative sales & marketing positions.
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We have multiple openings for the following roles. Kindly email us your resume at careers@cxberries.com with the subject mentioning the Job Code and the Role that you are applying for.
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Let us make an impact and grow together!
ITAM & SAM Specialist
JC: 2025-SM-01
We are looking for consultants with strong background in ITAM & SAM. Key responsibilities:
• Support engagements and projects related to maturing, enhancing, auditing, and modifying the SAM program by assisting in data collection, documentation, and implementation of process efficiencies.
• Assist in developing processes and procedures to automate the collection, storage, and reporting of key software data, including SOPs and WIs, by providing input, testing, and feedback.
• Collaborate with other IT teams to prioritize and align with SAM-relevant data source technologies, APIs, and discovery sources by coordinating meetings, gathering requirements, and ensuring alignment with project goals.
• Maintain records and databases containing information regarding software assets, licenses, warranties, services, and lease agreements by updating entries, verifying data accuracy, and ensuring compliance with documentation standards.
• Track and report software assets, analyse data and trends, and create dashboards with KPIs to provide best practices, compliance information, and financial insights for cost optimization by generating reports, identifying discrepancies, and suggesting improvements.
• Support the lifecycle management of software assets by maintaining up-to-date records, validating discovery data accuracy, and addressing discrepancies through regular audits and data reconciliation.
• Provide licensing support, assist in designing license metrics, and help administer the SAM tool while maintaining data sources by conducting research, preparing documentation, and ensuring data integrity.
• Track compliance issues, assist in implementing remediation plans, prepare for software audits, and generate reports on compliance and software usage by monitoring compliance status, coordinating with relevant teams, and compiling audit documentation.
• Support key stakeholders, including application leadership, security, engineering, enterprise architecture, vendor management, finance, general end users, contracting, and other key stakeholders, aligning to SAM processes, standards, and capabilities by facilitating communication, gathering feedback, and ensuring stakeholder needs are met.
• Focus on continuous improvement by staying updated with industry trends and best practices and encouraging innovation and efficiency by participating in training sessions, sharing knowledge, and suggesting process enhancements.
• Participate in ongoing training and development to keep skills and knowledge current and explore opportunities for maximizing or exploiting unused or partially used IT assets to improve efficiency by attending workshops, completing certifications, and applying new skills to projects.
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Experience: 3+ years of ITAM experience of which 2+ years in SAM
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Preferred Certifcations: ITAM - HAM and SAM certifications and ServiceNow HAMPro/SAMPro, Flexera, SNOW or ither ITAM tool
Principal Consultant: Service Management Strategy & Transformation
JC: 2025-SM-02
We are looking for consultants with strong background in service managment startegy and transformation consulting with expertise across Service Intrgration & Management (SIAM), Business Service Management (BSM), Enterprise Service Management (ESM) and IT Service Management (ITSM) covering various aspects of policy, people, process, tools, experience, and partner ecosystem.
Experience: 20-25 years of consulting experience
Preferred Certifcations: ITIL®4 MSP/ITIL®4 Strategic Leader, Experience Management, Digital Transformation, Experience Management, Design Thinking, IT Asset Management (SAM, HAM and CAM), ITSM, Monitoring & Related tools (at least pre-sales, capability/foundation level).
Senior Consultant: Service Management Process Transformation
JC: 2025-SM-03
We are looking for process consultants with strong background in Service Intrgration & Management (SIAM) and IT Service Management (ITSM) policy and process consulting. Expertise in policy definition, process mapping, process design, process documenation, process training and process assessment is a mandatory requirement. Experience in Enterprise Service Management (ESM) consulting, functionality knowledge of Service Management tools and Service Management pre-sales will be an added advantage.
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Experience: 14-20 years of consulting experience
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Preferred Certifcations: ITIL®4 MSP/ITIL®4 Strategist/ITIL®4 Leader/ITIL®V3 Expert, IT Asset Management (SAM, HAM and CAM), SIAM Practitioner.
Consultant: ITSM Process Transformation
JC: 2025-SM-04
We are looking for process consultants with strong background in IT Service Management (ITSM) process consulting. Expertise in process mapping, process design, process documenation and process training is a mandatory requirement. Experience in Service Intrgration & Management (SIAM) and Enterprise Service Management (ESM) consulting and functionality knowledge of Service Management tools will be an added advantage.
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Experience: 8-14 years of consulting experience
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Preferred Certifcations: ITIL®4 MSP/ITIL®4 Specialist/ITIL®V3 Expert/ITIL®V3 Intermediate, IT Asset Management (SAM/HAM), SIAM Practitioner/Foundation.
Associate Consultant: ITSM Process Transformation
JC: 2025-SM-05
We are looking for process consultants with strong background in IT Service Management (ITSM) process consulting. Expertise in process mapping, process design, process documenation and process training is a mandatory requirement. Experience in Service Intrgration & Management (SIAM) consulting and functionality knowledge of Service Management tools will be an added advantage.
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Experience: 4-8 years of consulting experience
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Preferred Certifcations: ITIL®4 MSP/ITIL®4 Specialist/ITIL®V3 Expert/ITIL®V3 Intermediate, IT Asset Management (SAM/HAM), SIAM Practitioner/Foundation.
Principal Consultant: IT Proposal
Management
JC: 2025-SM-06
We are looking for consultants with strong background in proposal (RFx) lifecycle management covering:
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RFI formulation and analysis
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RFP creation
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Establishing RFP evaluation mechanism with customers
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RFP clarisifcation and response management
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Technical and financial scoring and evaluation
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Supplier shortlisting and finalization guidance
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SoW/Contract creation and execution guidance
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Experience: 20-25 years of consulting experience
Sales Specialist: Consulting Services
JC: 2025-SM-07
We are looking for seasoned sales professionals with strong experience in sales of Consulting Services. Experience in sales of IT products and services will be an added advantage. Applicant should have a strong market connect in atlease one geography, excellent presentation and inter-personal skills. The compensation for this role is majorly sales incentive driven.
Experience: 10-20 years of sales experience